mcse desktop infrastructure

The Microsoft Certified Solutions Expert (MCSE) Desktop Infrastructure deploys and manages desktops and devices that can be accessed from anywhere in a secure way. This position requires experience in desktop virtualization and management of remote desktop services and application virtualization. Experts also allow users to access corporate services through devices flexibly and reliably. They implement desktop application environments as well as desktop infrastructure. Specifically, experts install and configure Windows Server 2012 and design and deploy a server infrastructure

Technicians need to have adequate knowledge of networking fundamentals, knowledge, and experience configuring tasks related to administration and security within an organization, and experience configuring and maintaining Windows clients.
Also, technicians will support clients’ operations on a daily basis either on-site or remotely. They will explain technical issues to non-technical users, build and maintain good relations with clients, and will respond promptly to requests of clients for support or fixing their infrastructural issues. MCSEs will have to pinpoint the drawbacks of the clients’ infrastructure and make suggestions to improve it by following their organizational processes.

Experts investigate, analyze, and resolve hardware and software issues. The take responsibility for issues and services of users and ensure that their issues are fixed within service level agreement (SLAs).

They should have excellent verbal and written communication skills. Experts must possess solid analytical, problem-solving and organizational skills. They should be able to work both independently and in a team. 

MCSEs must be prepared to lift 50 pounds, as they would lift equipment and relocate them elsewhere. Their job will require them to travel at the shortest possible notice. Technicians should be able to work flexible hours.

Technicians take up the responsibility of installing, configuring, testing, and maintaining operating systems, system management tools, and applications software for clients. They monitor the security, backup, and sluggish approaches of clients.
mcse desktop infrastructure

Experts research and document the system design specification and requirements of clients. They will carry out designing, configuring, implementing, testing, and documenting of new computer systems and applications of clients.

MCSEs will partner with third-party service providers to oversee systems and fix issues. They provide Tier 2 and Tier 3 support both on-site and remotely. Experts will manage desktop imaging process, including creating and updating. 

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